Choose a Safari Provider
Why Choose a Full Service Safari Travel Agency?
Some travelers try to save money by booking with African based tour operators or travel agencies. However, travelers booking with agencies based outside of the United States cannot rely on strict national and local business regulations to protect their interests. Travelers who avoid agencies altogether and book directly with individual lodges and camps may indeed receive a discount, but those travelers must then make all the other arrangements a safari demands: airport pickup and transfer; travel between lodges and parks; arrangements with local pilots for flights in and out of the bush. And once all of those arrangements are made, should something go wrong, our discount traveler is left to solve his itinerary and logistical problems on his own. In Africa. With as much local knowledge as he carries with himself.
Planning an African safari is difficult. A reliable and experienced travel agency such as Kenya.com can help travelers make smart choices early. And if something does wrong once the safari is underway, Kenya.com will get everything back on course while you continue to enjoy Africa.
Why Choose Kenya.com?
With a growing number of safari travel specialists to choose from, deciding on a
reliable, experienced agency can be tough. Kenya.com has been operating since
1999, and is staffed by East African experienced travel professionals with firsthand
knowledge of the people and places you will be visiting. We have arranged safaris
for thousands of travelers. Many of our clients return to us again and again.
We are also members of the Kenya Association of Tour Operators (KATO) and we
are very proud to be corporate members and representatives of the East African
Wildlife Society (EAWLS). Our service quality and performance conforms to exacting
standards of excellence.
If you still aren't sure that Kenya.com is the right choice, take a moment to review
testimonials from a few of our clients, here.
Ten Questions to Ask about a Safari Travel Agency
Whether you book with Kenya.com or another travel agency, choose a firm that meets the following criteria.
- Do the agents have firsthand knowledge? Confirm that the agency has extensive personal travel experience in Africa. We know Africa intimately. Each of our professional safari consultants has lived and worked in Africa. Managing director Ian Proctor has personally stayed at over 250 hotel/lodge/camp properties in east and southern Africa and inspected hundreds more. Our consultants spend six to eight weeks each year in Africa. We visit to insure that each property meets the high standards we demand for our clients, but also because we love Africa and its wild areas.
- Is the agency prompt and reliable? Are emails and phone messages replied to in a timely manner? Does the company offer a toll free telephone number? Our California office is open between 10 AM and 6 PM weekdays. We strive to be attentive to our clients' needs and focused on every detail of their safari plans.
- Can the agency plan all of your travel arrangements including accommodations, airline tickets and travel insurance? While our focus is safari travel planning, Kenya.com is a full service travel agency.
- Does the agency charge booking fees or fees for itinerary changes, which can be numerous as plans are refined and adjusted? Kenya.com does not require an upfront deposit and we do not charge any booking or change fees. We do charge US $30 per person per air ticket ticketing fee when issuing air tickets.
- Does the agency accept credit cards for payment? Charge cards provide better consumer protection than payments made by check or wire transfer. They also make payments simple. Kenya.com accepts payment by American Express, Master Card and Visa.
- Is the agency USA based, licensed and registered? Only 14 states license or regulate travel agents, and of these states, there are currently only six that require registration. California is one of these six states. Kenya.com is licensed and registered in California.
- Is the agency a member of the American Society of Travel Agents (ASTA), which is recognized as the leading symbol of travel professionalism and integrity? This is the affiliation most often endorsed by the media when recommending reliable travel agencies. All ASTA member agents must abide by a strict code of conduct. Kenya.com is a longstanding member of the Society.
- Is the staff friendly and engaging? Planning a trip to Africa is an exciting process, made even more so when you are working with a travel agent who is both friendly and passionate about what they do. We love Africa and we look forward helping others fall in love with Africa, too.
Kenya.com Best Price Guarantee
Finding the best safari price shouldn't be hard. It should be easy. That's why Kenya.com created the Best Safari Price Guarantee. Kenya.com will beat any safari price quote for the same "Apples for Apples" Kenya, Tanzania or Kenya/Tanzania combination safari from a reputable, well established US or Canada based safari provider. (Terms and Conditions)
Call 1.866.359.8623 today and talk to a safari professional about finding the best safari deal.
